Molly O’Rourke Wall – President
Molly has been a member of the Board of Outcomes since 2005 where she has held the office of Board Secretary and is currently President of the Board. She is a retired RN and currently volunteers to assist cancer patients in finding resources for many expenses not covered by insurance. Her nursing career includes 21 years with Indian Health Service in Gallup, nursing management positions in Phoenix as well as here in Albuquerque at Lovelace. Departments included Family Practice, Pediatrics, Diabetes education, Anesthesiology, Neurosurgery, Allergy, Pain Management and Pre-Operative Assessment Clinics. She is an avid sports fan, gardener and loves to read as time allows.
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Mike Torrez – Vice President
Michael L. Torrez is the Associate Director of the Solid Waste Management Department for the City of Albuquerque, and has been with the City for 20 years. Mike holds two Masters Degrees and a Doctorate in Training and Learning Technologies. Dr. Torrez has also been a professor with the University of Phoenix for the past 21 years, teaching courses in Management and Human Resources. In his career, he has written six publications on various subjects related to career planning and performance, including co-author of a text book, “Managing Human Resources.”
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Jean Van Dusen – Secretary
Jean Van Dusen is a retired business woman and educator, with a long and varied career. In 1993, she founded Mesa Card Company, which designs and publishes greeting cards and other stationery items that depict the great American West. She sold her business in 2008 to Sugartree, a national greeting card company. Prior to 1993, she lived in San Francisco, California where she was Vice-President of Due Diligence and Market Feasibility at RREEF, one of the world’s largest real estate and investment managers, with a current portfolio of $50 billion. In the early 1980s she was Assistant Vice President of the Consultation Services Group of the commercial real estate arm of Coldwell Banker in Los Angeles. In the 1970s she was Marketing Manager of Edward Properties, a real estate developer of commercial and residential projects throughout Southern California. From 1963 to 1970, she taught literature and composition in middle and high school in New Mexico, Hawaii, and South Carolina. Jean is a native of Albuquerque, New Mexico, and holds a B.ED. in English from the University of New Mexico. She studied real estate and statistics at the postgraduate level at UCLA and Berkeley. She is married to Ross Van Dusen and has two stepchildren, one grandchild, and one great grandchild.
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Keith Grigsby – Treasurer
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T. Zane Reeves
Dr. Reeves is Regents’ Professor Emeritus of Public Administration at the University of New Mexico. His authored and co-authored books include: From Budapest to Albuquerque: The American Life of Julius Rezler, Case Studies in Human Resource Management (2nd ed), Managing Human Resources, Personnel Management in the Public Sector, Collective Bargaining in the Public Sector, and The Politics of Peace Corps and VISTA. Dr. Reeves has numerous publications and consulted with organizations in areas of employee performance appraisal, discipline, grievance handling and alternative dispute resolution. He has served as an expert witness in a number of wrongful discharge cases. Zane is a member of the National Academy of Arbitrators and on the labor arbitration panels of the American Arbitration Association, Federal Mediation and Conciliation Service, Association of Conflict Resolution Advanced Arbitration Panel, FAA/National Air Traffic Controllers Association, AFSCME Local 3022/City of Albuquerque, US Postal Service/APWU. Dr. Reeves serves as a Personnel Hearing Officer for the City of Albuquerque. In his capacity as an arbitrator and hearing officer, Dr. Reeves has heard over 2,500 employee disciplinary grievances. T. Zane Reeves is a member of the Board of Directors of the Julius Rezler Foundation in Budapest, Hungary; Casa Esperanza Inc., and Outcomes, Inc., in Albuquerque.
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Kim Kloeppel
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Gloria Gonzales
Gloria Gonzales holds a Master’s in Public Administration from the University of New Mexico and a Bachelor of Arts in Business from New Mexico Highlands University. Gloria is both founder and executive director of Albuquerque GED, Inc. Her professional experience includes government (US GAO Auditor), private (Sandia Labs Contract Representative), and nonprofit sectors (various Program Director positions with housing and social service organizations). Gloria’s passion lies in program development and management where she strives to find innovative ways to expand education services to address the unmet need within the Albuquerque Metro Area. She leads an award winning ABE team recognized by the NM Higher Education Department for continuous program performance in 2010 and 2011. Additionally, she is a recipient of the Hispano Round Table’s 2010-11 “Walking the Talk” award.
Thomas Baca
Retired Army Major Tom Baca, 68, a native of Albuquerque, is well known in New Mexico Aviation circles. He enlisted in the US Army at age 17, after high school. He served as an enlisted aircraft mechanic for two years, was appointed a Warrant Officer on completion of US Army Flight School, and was given a direct commission during his second tour in Vietnam. He is a decorated Army helicopter and fixed wing pilot and had flown as a Air Transport Rated commercial pilot from 1983-2003. Baca was awarded the Soldiers Medal, Distinguished Flying Cross, Bronze Star and 38 Air Medals during two tours of duty in Vietnam. He has over 10,000 hours flight time in all types of aircraft.
Baca is a graduate of the University of Southern Colorado. Tom served as the Aviation Director, New Mexico Department of Transportation from July, 2004 until his retirement in October, 2009. He was responsible for grants to the 59 federally funded airports in New Mexico. He has been married to Janet since 1969. They have two daughters, Sara and Stephanie, and 4 grandchildren.